Why Now Is The Time To Turn The Attention Towards Your Customers

Why Now Is The Time To Turn The Attention Towards Your Customers

As we traverse the rocky waters of these difficult economic times, one question I have been asking myself is “How well do you know your customers?” After deep introspection, I realised that now is the time for me and for all of us to focus our attention on...
How to Get Started with Customer Journey Mapping

How to Get Started with Customer Journey Mapping

Customer Journey Mapping is a tool for visualising your customers experience. Initially for many business owners, it can seem overwhelming with how to create a Customer Journey Map, so in this article I’m going to explain how you can create your own Customer Journey...